Enhancing the OU Health Patient Experience
As the family and friends of a loved one hospitalized at an OU Health facility
or as someone facing your own hospital stay, you’re an essential
part of the healthcare team. That means we’re here to work creatively
with you so, together, we can assure the best possible care and outcomes
for you or your loved one.
Family Involvement Improves Patient Care
When you and your family stay involved in your own care or in caring for
your hospitalized loved one, you help reduce anxiety, improve outcomes,
reduce the length of the hospital stay and create better plans for when
you or your loved one leave the hospital, all of which help decrease the
chance for readmission.
Enhancing Your OU Health Experience
Beyond the expert medical care and exceptional support services you or
your loved one receive at OU Health, you benefit from the latest medical
and communication technologies, up-to-date amenities in comfortable patient
rooms and throughout all hospital areas, a welcoming atmosphere and hundreds
of friendly, helpful staff focused on making your hospital stay as positive
and pleasant as possible.
Check Current Visitor Policies
To help everyone deal with the challenges of visiting a hospital or doctor
during the coronavirus pandemic,
check the latest OU Health visitor policies before your appointment to keep yourself aware of updates that may occur
regularly due to changes in the risk for COVID-19 in our community.
Patient Experience Liaisons
During a hospital stay, if you or a loved one are limited to one or no
visitors, your OU Health patient experience liaison can provide you with
virtual tools that make it easy for you to
keep connected with family and loved ones.
EASE Applications™ Operating Room Update App
Get up-to-date information about your loved one’s progress during
a hospital stay or surgical procedure with the EASE™ (Electronic
Access to Surgical Events) app, available for iPhone and Android phones.
You can download this HIPAA-compliant app, an optional service from OU
Health, to create a secure way for you and other family members to receive
information from your loved one’s medical team throughout the surgical
procedure or hospital stay. Find out more about the
EASE app.
Your Feedback Matters
Your feedback about your experiences at OU Health hospitals, clinics and
offices helps us keep improving the ways we care for you. We want to know
what you think about your visits to OU Health facilities and during your
appointments with OU Health providers.
After your visit, you’ll receive a survey from NRC, the National
Research Center, where you can tell us about your OU Health experiences.
We value your participation in the survey and look forward to receiving
your comments.
Learn more about NRC surveys.