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Billing - OU Health Hospitals & ERs

You will receive two or more different bills for treatment at the hospital. One bill will be for hospital charges and other(s) will be for physicians and ancillary services.

Hospital Services Billing

For your convenience, the hospital Patient Accounting office will file your insurance claims for you. You can make payments, and/or payment arrangements for the estimated balance not covered by your insurance provider in one of several locations - please arrange for payment prior to leaving the hospital.

Depending on how and when you were admitted, a representative of Patient Accounting may visit you in your room.

If you have any questions regarding hospital services, please contact a Patient Accounting Customer Service Representative at (866) 656-8715 Monday through Friday from 8 a.m. - 5 p.m.

Payment Locations

  • Oklahoma Children's Hospital, Admitting Cashier office, first floor near the cafeteria
  • University of Oklahoma Medical Center Admitting Cashier, first floor, main lobby
  • OU Health Edmond Medical Center Admitting, first floor

These offices are open Monday through Friday from 8 a.m. - 5:30 p.m.
For your convenience, payments are also accepted in the Emergency Rooms 24 hours a day.

Forms of Payment

Charges

  • The daily hospital room charge covers your basic nursing care, meal service and special diets.
  • Your hospital bill may also include charges for the use of the operating room, medications, special medical supplies, special equipment or other services you may have needed during your stay.

Learn more about hospital charges.

Physician Services Billing

You will receive separate statements for the services of your physician(s). The physician services bill(s) will come directly from the OU Health Physicians offices. These bills may include charges from physicians you did not interact with personally when they provided medical service important to your care, such as anesthesiologists or radiologists.

Click here for frequently asked questions regarding your OU Health Physicians bill.

If you have any questions regarding bills for physician services, please call (405) 271-1500.

Ancillary Services Contact

Radiologists Billing

OU Health Physicians Services (405) 271-1500

Pathology/Lab Billing

OUHSC Pathology (888) 581-4327
OU Health Reference Lab (866) 656-8713
DLO (outside lab )(888) 241-7742
RML (outside lab) (800) 331-9102
Heartland Pathology
3509 French Park Drive Suite D
Edmond, OK 73037

Emergency Room Physician Billing

Quest Care EM OK
PO Box 678216
Dallas, TX 75267-8216
(800) 666-2455

If you have any questions regarding bills for physician services, please call (405) 271-1500.